- Check in: from 2 pm
Check out: until 10 a.m.
Late check out on request: surcharge 50 % of the room rate
- Book your holiday directly at the best price and 100 % risk-free!
- The General Terms and Conditions for the Hotel industry apply to us
- Deposit: We kindly ask you to send us a deposit of 40% of the total amount to our bank account up to 2 months before arrival or give us your credit card number with valid expiry date. Please state the date number and the name of the person booked when making a bank transfer or sending further correspondence.
- The following cancellation conditions apply to reservations:
* Free cancellation up to 30 days prior to arrival.
* Cancellation 30 to 14 days prior to arrival is subject to a cancellation fee of 30% of the total price.
* Cancellation 14 to 7 days prior to arrival is subject to a cancellation fee of 70% of the total price.
* Cancellation 7 to 0 days prior to arrival is subject to a cancellation fee of 100% of the total price.
- Travel insurance: When booking package weeks, there is no refund for late arrival or early departure. Travel cancellation insurance: To avoid unnecessary costs in the event of cancellation due to illness, death, loss of job, etc., we recommend that you take out travel cancellation insurance
- Payment method: Cash, EC-card, Mastercard and Visa from a value of € 150 in Sylvana's Wohlfühl Hotel.
- Arrival: The rooms are ready from 2 pm. Should you arrive after 6 pm, please inform us briefly by telephone or e-mail. On the day of departure we ask you to vacate the rooms by 10 am.
- DOGS ON REQUEST, per day and per dog Euro 18,00 without food
In case of unexpected events? Take advantage of the additional service of our hotel and play safely when planning your trip. So that you and your company are fully guaranteed, and you are spared many problems and worries!
Travel insurance applies in the following cases:
- In case of illness before starting the journey
- In case of premature death of a family member
- In the event of an accident or failure before and during the journey to Wels
- Delays due to third parties caused by avalanches, floods and other natural disasters, flight delays or cancellations.
We ask you for the cancellation of the trip a written confirmation (medical certificate, authority, police) to avoid cancellation fees.
Further information and payment receipts are available upon request from our hotel team.
booking value award
- up to € 100 € 5
up to € 200 € 10
up to € 350 € 15
up to € 500 € 21
up to € 650 € 27
up to € 800 € 32
up to € 950 € 38
- up to € 1.000 € 42
up to € 1.250 € 45
up to € 1.400 € 48
up to € 1.600 € 52
up to € 1.800 € 56
- up to € 2.000 € 60
up to € 2.200 € 64
up to € 2.400 € 68
up to € 2.600 € 72
up to € 2.800 € 76
- up to € 3.000 € 80
up to € 3.200 € 84
Please transfer the money to the following bank account
Raiffeisenbank Mayrhofen, IBAN: AT05 3627 4000 3004 8623