- Check in: from 2 pm
Check out: until 10 a.m.
Late check out on request: surcharge 50 % of the room rate
- Book your holiday directly at the best price and 100 % risk-free!
- Deposit: We kindly ask you to send us a deposit of 40% of the total amount to our bank account up to 2 months before arrival or give us your credit card number with valid expiry date. Please state the date number and the name of the person booked when making a bank transfer or sending further correspondence.
- The following cancellation conditions apply to reservations:
* Free cancellation up to 30 days prior to arrival.
* Cancellation 30 to 14 days prior to arrival is subject to a cancellation fee of 30% of the total price.
* Cancellation 14 to 7 days prior to arrival is subject to a cancellation fee of 70% of the total price.
* Cancellation 7 to 0 days prior to arrival is subject to a cancellation fee of 100% of the total price.
- Travel insurance: When booking package weeks, there is no refund for late arrival or early departure. Travel cancellation insurance: To avoid unnecessary costs in the event of cancellation due to illness, death, loss of job, etc., we recommend that you take out travel cancellation insurance
- Payment method: Cash, EC-card, Mastercard and Visa from a value of € 150 in Sylvana's Wohlfühl Hotel.
- Arrival: The rooms are ready from 2 pm. Should you arrive after 6 pm, please inform us briefly by telephone or e-mail. On the day of departure we ask you to vacate the rooms by 10 am.